These terms apply to the Huddles app and website ("Huddles", "we", "us"). By signing in or using Huddles you agree to them. If you use Huddles on behalf of a school or ECD centre, you also confirm you are authorised to do so.
1. What Huddles is
Huddles is a record-keeping tool for crèches, kindergartens and ECD centres. Schools use it to log attendance, daily care, activities and incidents, and to share those records with the staff and parents they choose. Access is arranged by your school — there is no public sign-up.
2. Your account
- Accounts are created by your school (or by us on the school's request) and are personal to you.
- Keep your password secret. You are responsible for what happens under your login.
- Sign out on shared devices. Huddles also signs idle devices out automatically, but that is a safety net, not a substitute.
- Tell your school or support@huddles.co.za immediately if you think your account has been compromised.
3. Acceptable use
Use Huddles only for the childcare purposes of the school that gave you access. You may not:
- try to access records of children, classes or schools you are not authorised for;
- share screenshots or exports of another family's information;
- upload unlawful, harmful or misleading content;
- interfere with, probe or disrupt the service.
We may suspend accounts that put children's information at risk or breach these terms.
4. The school's role
Each school controls its own space in Huddles: which learners are on it, what is recorded, and who may see what. Questions about the content of records — or requests to correct them — go to your school first. How personal information is handled is described in our Privacy Policy.
5. What Huddles is not
6. Availability
We work hard to keep Huddles fast, secure and available — including offline support when the network is down — but we provide the service "as is" and cannot promise it will be uninterrupted or error-free. We may update, change or improve features at any time.
7. Liability
To the fullest extent permitted by law, we are not liable for indirect or consequential loss arising from the use of, or inability to use, Huddles. Nothing in these terms excludes liability that cannot lawfully be excluded, including under the Consumer Protection Act where it applies. The school remains responsible for its own record-keeping obligations and for the accuracy of what its staff record.
8. Intellectual property
Huddles, its design, name and mark belong to us. The records a school creates belong to that school and the families concerned — we claim no ownership of them.
9. Changes to these terms
We may update these terms from time to time. The date above always shows the current version, and we will tell schools about material changes. Continuing to use Huddles after a change means you accept the updated terms.
10. Law and contact
These terms are governed by the law of the Republic of South Africa. Questions: support@huddles.co.za.